If you are unable to login to SURF because you received the following:
An error stating Your PeopleSoft connection has expired.
The Oracle screen.
And/or your browser keeps looping back to the login prompt.
Please follow the below steps to correct these issues:
If you are using Internet Explorer version 9 (IE9) on a Windows based computer do the following:
Click on the Tools menu located on the top right corner of your browser.
Click the command Compatibility View Settings.
When you see the Compatibility View Settings dialog box, ensure that the three check-boxes located on the left bottom corner are checked.
Click the Close button to close the dialog box.
Continue if you are using Internet Explorer versions 9 and below:
Click on the Tools menu again.
Click on the command Internet Options.
Select the General tab, click the Delete... button located in the Browsing history section.
For IE9 and IE8 ensure all the check-boxes are checked except for the very first one, then click the Delete button.
For IE7 click the Delete all... button, when you see the Delete Browsing History dialog box, ensure the check-box Also delete files and settings stored by add-ons is checked, then click the Yes button.
Select the Security tab, click on the Trusted sites green check mark, then click the Sites button.
When you see the Trusted sites window, type https://surf.miracosta.edu in the Add this website to the zone: box, and click the Add button. The URL you typed will be added to the below box Websites:
Ensure the check-box Require server verification (https:) for all sites in this zone is UNCHECKED!
Click the Close button.
Select the Privacy tab, ensure the Settings is set to Medium. If not, then click the Default button.
In the Pop-up Blocker section, ensure the check-box Turn on Pop-up Blocker is checked.
Click the OK button to close the Internet Options dialog box.
Close the IE browser, if more that one browser is open, close ALL of them, this is how the settings will take effect.