Secure Wireless Networking Help

Device Overview
Devices connect to our secure wireless network using a "Configuration Profile" obtained through our on-boarding process. Your device will download a "Profile" and install it automatically. To see what profiles your device has, click 'settings' / 'General' / 'Profile'. If your device does not have a 'Profile' section then you may not have a profile. Each profile contains instructions for your Device on how to access our secure network and the certificate needed to authenticate your device to the network.

Full Instructions
View a PDF with complete on-boarding instructions.

• You must use the Safari browser to on-board your Device. Using Chrome or Firefox will not work.
• Delete the old "Staff" profile (if you have a profile installed) from MiraCosta's previous Wi-Fi system, doing this will ensure that your device will only try connecting to 'miracosta-secure-wifi'.
• From your Device, click 'settings' / 'General' / 'Profile'
• Click on the profile you would like to delete and then click 'Remove Profile'
• Enter your device's PIN and click 'Remove'
• Try logging directly into Okta directly and clicking on the Wi-Fi Device OnBoarding tile.

Android Overview
Android Devices use an APP called 'JoinNow' to provision to our secure network. The process involves installing the APP from Google's Play Store or directly from the on-boarding portal. The APP coordinates obtaining an authorization certificate and provisioning the network settings for your device.

Full Instructions
View a PDF with complete on-boarding instructions.

• For an Android device to communicate securely with an Enterprise Wi-Fi network Google requires a lock screen, if after you provision your device you remove the lock screen, your device will stop communicating with our secure network
• Your device has the capability to 'remember' multiple networks and their settings. If one of these remembered networks has outdated or incorrect information you might not be able to connect, in this case deleting or forgetting the network will help.
  • From the settings menu, in the Networks section, choose WiFi
  • You will see a list of networks that are currently available, you will be able to hold/click on each one and 'Forget' the network.
  • There should also be another section of settings under the three dots for 'saved WiFi', your device saves network information here as well. You should click forget on any MiraCosta network.
• Try logging directly into Okta directly and clicking on the Wi-Fi Device OnBoarding tile.

Windows Overview
Windows computers download a helper APP to configure network settings and obtain an authorization certificate. The process is mostly automated, you may need access to an account on your computer with administrative access.

Full Instructions
Windows 10: View a PDF with complete on-boarding instructions.

Troubleshooting
Try logging directly into Okta directly and clicking on the Wi-Fi Device OnBoarding tile.

MacOS Overview
Mac computers download a helper App to configure network settings and obtain an authorization certificate.

Full Instructions
View a PDF with complete on-boarding instructions.

• Your computer should have downloaded a small helper file. Double clicking this file will create a mounted drive with the SecureW2 helper application. Double click the SecureW2 application.
• You must click 'Always Allow' in the dialogue box for the client accessing your keychain. If you do not you will be constantly prompted to enter your mac's administrative password and to click allow.
• Try logging directly into Okta directly and clicking on the Wi-Fi Device OnBoarding tile.

If your device is unable to obtain and install a web certificate you will need to use the College's open public Wi-Fi network 'MiraCosta-WiFi'. Open your device's Wi-Fi connection utility and connect to the network named MiraCosta-WiFi. There is no username or password required.