Job Aids / Tutorials

Okta

• Forgot Password
• Unlock Account

S3 Under 90 Video Tutorials

• Access all the Under 90 video tutorials

S3 Okta Self-Service video tutorials

• Access all the Okta Self-Service video tutorials

S3 Software How-To Guides

• Training Resources and Job Aids
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Infrastructure Systems

Telework, Email, Voicemail, Phone, Zoom Backgrounds & Networking Information

Infrastructure Systems Website

• TeleWork Resources
  Information regarding telework
• Guides and Assistance
  • How to access MiraCosta Email
  • Employee Password Reset
    Resetting, recommendations, and requirements
  • Personal Security Guidelines
    Including patches, virus protection, and encryption
  • SURF for Faculty
    Including handouts & demos
  • Employee Help Desk
    Creating basic service requests, facilities work orders, media production requests, and employee change requests
• Communications (Email, Voicemail, Phone)
  • Employee voicemail
    Including on-campus features, off-campus features, universal features, and associate faculty-specific features
  • District Supported Email-Enabled Cell Phones
  • Cisco IP Phone 7960G Tutorial
  • Cisco IP Phone CP-8861 Tutorial
• Computer Security
  • Report IT Security Issues
• Network Connectivity
  • Wireless Networking

Technology Support Services

Technology Support Services Website

• Accessing and Asking an Offline Question

Hardware Discounts for Employees for Personal purchase

• Dell Education Purchase Program

Software Discounts for Employees for Personal Purchase

1. Go to the Foundation for California Community Colleges web page.
2. Select "SHOP NOW" below the "For Faculty/Staff" or "For Students" at the bottom of the page.
3. In the drow down menu, select "Faculty/Staff" or "Student".
4. Select "CA".
5. Select "MiraCosta College".
6. Click Submit.